What data do we collect?
The personal information that we collect from you includes:
Questions, enquiries or comments you leave, including where applicable your email address or phone number if you contact Quadrant.
Your email address, subscription preferences and your consent for email to be tracked when you sign up to our mailing list if you consent, we also collect how you use our emails – for example, whether you open them and which links you click on.
Your Internet Protocol (IP) address, and details of which version of web browser you use.
Information on how you use the site, using cookies and page tagging techniques.
Why we need it
Quadrant uses Google Analytics to collect information about how you use the Quadrant website. We do this to help make sure the site is meeting the needs of its users and helping us make improvements, for example improving site search.
Google Analytics stores information about:
- The pages you visit on our website
- How long you spend on each website page
- How you got to the site
- What you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address), so this information about how you use the site cannot be used to identify who you are.
We also collect data to:
- Improve the site by monitoring how you use it
- Gather feedback to improve our services
- Respond to any questions or comments you send us if you’ve asked us to
- Send emails to users who request them
- Enable easy access to Quadrant services
What do we do with your data?
We will never:
- Sell or rent your data to third parties
- Share your data with third parties for marketing purposes
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long do we keep your data?
We will only retain your data for as long as:
- The data is required for the purposes set out in this document
- The law requires us to
Children’s Privacy Protection
Our services have not been designed for or targeted to children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
Where is your data processed or stored?
We design, build and run our internal information systems to make sure that your data is as safe as possible at all stages, both while the data is processed and stored.
Other partner organisations may process some of your data, as this is necessary to facilitate the purposes set out in this document. Please find a list of all organisations that we share your data with below:
Analytics, insights and conversion tracking
Your data may be transferred outside of the European Economic Area (EEA) while it processed. Where this happens, we endeavour to ensure that all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.
How do we protect your data and keep it secure?
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.
You have the right to request:
- Information about how your data is processed
- A copy of your data
- That anything inaccurate in your data is corrected immediately
You can also:
- Object to how your data is processed
- Request that your data is erased if there is no longer a justification for it
- Ask that the processing of your data is restricted in certain circumstances
Quadrant will not collect any personal information about you when you visit our website unless you chose to provide that information to us via e-mail or by enquiring about any of our services. Any personal information you do give us is used exclusively for providing you with information requested and is not passed to any other person or organisation except with your express consent.
The only information automatically obtained when you visit our site relates to the duties and times of your visit and pages visited, which is used to make our site more useful to visitors.
Quadrant makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for and disclaims all responsibility for any loss or damage which may arise from the use of the information provided. Links to external sites are provided as a convenience to users and such sites are not under the control of Quadrant. The inclusion of any link does not imply endorsement of that site by Quadrant and Quadrant is not responsible for the contents of any linked site or indeed any link contained in a linked site or for any loss or inconvenience arising from the use of such a site.
Any email and the files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If the reader of the message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying the contents of this communication is strictly prohibited.
If you have received an email communication in error, please notify the sender immediately by email, so that we may arrange for its proper delivery. Please then delete the email message from your email system.
All statements made and agreements come to by means of email are at all times subject to Quadrant’s Terms and Conditions. Any other representations made above and beyond those contained in those Terms and Conditions are not to be relied upon and are at no time contractually binding.
Quadrant does not accept legal responsibility for the contents of any message. Any views or opinions presented are solely those of the author and do not necessarily represent those of Quadrant.
Inclusion of attachment to any email does not confer automatic permission of usage. All attached files, where created by Quadrant, are subject to copyright law and our standard Terms and Conditions. If you require any further information on this disclaimer please contact Quadrant.